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Creating Meaningful and Engaging Moments

With Stacey Jones, Kitchen Takeover

Grow Tourism is equipping a workforce with the skills, insights and knowledge to build New Zealand’s high value tourism future.

About this Module


Name: Creating Meaningful Moments
Category:
Duration: 1.5 hours
Level:
Real-world case study: with Stacey Jones, Kitchen Takeover
Course overview:

Focus on the moments that matter—learn how to create unforgettable guest experiences by identifying, designing, and amplifying key interactions that leave a lasting impact. This course is part of the Art and Science of Visitor Experience Design pathway, delivered in collaboration with Brad Rowe.

  • Pinpoint the interactions that matter most to your guests
  • Create emotional, memorable moments that leave a lasting impression and fuel sales
  • Use the visitor experience map to refine, test and enhance your best moments