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Foundations of Visitor Experience Design 

With Ed Burak, Design Director

Grow Tourism is equipping a workforce with the skills, insights and knowledge to build New Zealand’s high value tourism future.

About this Module


Name: Foundations of Visitor Experience Design
Category:
Duration: 1.5 hours
Level:
Real-world case study: with Ed Burak, Design Director
Course overview:

Master the foundations of guest experience design—craft unforgettable moments, boost satisfaction, and transform interactions into exceptional experiences. This course is part of the Art and Science of Visitor Experience Design pathway, delivered in collaboration with Brad Rowe.

  • Discover the core concepts that fuel return on investment
  • Learn how to pinpoint the elements that leave a lasting impression
  • Blend creative thinking with practical frameworks to elevate every interaction