Grow Tourism is equipping a workforce with the skills, insights and knowledge to build New Zealand’s high value tourism future.
About this Module
| Name: | Operationalising Excellence |
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| Category: | Experience Design |
| Duration: | 1.5 hours |
| Level: | Mid Level |
| Real-world case study: | with Nigel Hobbs, Tourism Innovation Group |
| Course overview: | Create unforgettable experiences at scale—learn how to build smart, human-centric systems that deliver consistent, personalized moments without losing the magic. This course is part of the Art and Science of Visitor Experience Design pathway, delivered in collaboration with Brad Rowe.
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