Grow Tourism is equipping a workforce with the skills, insights and knowledge to build New Zealand’s high value tourism future.
Meaningful, modular and flexible, Grow Tourism is the holistic professional development solution you’ve been looking for.
Deliver bite-sized learning and development opportunities to your team that teach the best-practice skills and strategy needed to drive high-value outcomes, increasing retention and driving impact to your bottom line.
The industry-led, industry-fed learning platform
Grow Tourism unlocks the ability for tourism and hospitality operators to easily invest and deliver relevant professional development opportunities to teams – increasing retention, engagement and skills in the context of a High-Value tourism model.
Delivered online, Grow Tourism modules take learners 2-4 hours to complete and stack together to achieve Grow Tourism micro-credentials.
Professional development feedback and progress reporting is delivered to employers and managers via private dashboard. Customisable learning modules and face-to-face workshops are available on request.
Grow Tourism for Businesses
Our partnership packages are designed to deliver scalable, meaningful learning outcomes for the visitor economy that deliver exponential impact over time. Partnership packages are either charged per person (subscriber), or as a one-off annual investment covering an entire business. Business subscriptions start from just $49 ex GST per person, per month and are flexible based on your business needs.
The High-Value Tourism Growth Cycle
Grow Tourism is equipping a workforce with the skills, insights and knowledge to build the future of tourism and hospitality.
Our bite-sized learning platform teaches best practices across the 5 core pillars of a high-value tourism business. From customer-facing staff to managers and business owners, Grow tourism’s tiered learning structure helps people to gain the skills needed to grow in their tourism and hospitality careers at every stage, while transforming the businesses they work for. The Grow Tourism core curriculum works to develop and deepen the talent pool, increasing staff retention and attraction to fuel the growth of high-value tourism and hospitality.
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Customer Experience & Commercials
In high-value tourism and hospitality businesses, the customer experience and commercial outcomes are inter-dependent. Understanding and development of quality customer experience drives positive commercial outcomes.
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People & Networks
High-value tourism and hospitality businesses proactively see their people and networks as a critical investment to develop depth and quality customer outcomes. Strong, robust networks and highly engaged staff drive growth for both businesses and the regions they are based in.
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Culture
High-value tourism and hospitality businesses empower their people to build deeply integrated culture within their business, and to appropriately embrace and invest in the culture that surrounds their business.
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Sustainability
High-value tourism and hospitality businesses demonstrate an attitude towards sustainable practices that includes leaving a greater positive impact on customers, communities and the environment through industry-leading best practice.
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Future Legacy
High-value tourism and hospitality businesses are constantly re-investing in the future and thinking well ahead of the next curveball through robust business planning, strategic insight and future thinking.
What Sets us apart?
Get ready to unlock potential and stand out from the crowd.
Industry-led, expert fed
Real-life learnings from businesses like Rotorua Canopy Tours are at the heart of every Grow Tourism module.
Reporting for employers
Employer dashboards offer transparency and data-driven insights from your team’s learning journeys.
Tiered learning
Skill-based tiered learning caters to a broad range of tourism and hospitality professionals.
Customisable programs
Choose to introduce customised modules that are exclusive to your team and based on learning outcomes relevant to your business
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If you want an optimal, high-performance tourism or hospitality business – that means you need optimal, high-performance individuals. The Grow Tourism platform empowers operators to invest in their people in a meaningful, highly accessible way.
Matt Wong
iFLY Queenstown
