Grow Tourism is equipping a workforce with the skills, insights and knowledge to build New Zealand’s high value tourism future.
Meaningful and engaging, enjoy professional development courses that deliver high-impact skill development and career progression.
The tourism and hospitality industry is diverse, exciting and ever-changing. Grow Tourism offers bite-sized, online learning modules that stack together to achieve Grow Tourism micro-credentials. Explore exciting learning concepts in the context of trail-blazing brands like AJ Hackett Bungy and Redwoods Treewalk and develop your skillset and career prospects.
What Does Grow Tourism Offer?
Developed by industry, for industry, Grow Tourism delivers highly relevant, skills-based learning for tourism and hospitality professionals. Bite-sized modules invite learners on a journey of best-practice learning concepts, delivered in the context of real-world tourism and hospitality businesses. Learning topics are based on one of the five pillars of high-value tourism delivery, and Grow Tourism micro-credentials provide industry recognition of individual learning accomplishments.
- Industry-led, expert-fed learning modules featuring real-world case studies
- Your own individual learning dashboard to track your progress
- Grow Tourism micro-credentials to enhance your career opportunities
Grow Tourism for Individuals
Our Grow Tourism individual subscription plan is designed to help you build and enhance your career in tourism and hospitality. Take control of your own skill development and career journey.
Full Grow Tourism individual subscription plans available from July 2023
The High-Value Tourism Growth Cycle
Grow Tourism is equipping a workforce with the skills, insights and knowledge to build the future of tourism and hospitality.
Our bite-sized learning platform teaches best practices across the 5 core pillars of a high-value tourism business. From customer-facing staff to managers and business owners, Grow tourism’s tiered learning structure helps people to gain the skills needed to grow in their tourism and hospitality careers at every stage, while transforming the businesses they work for. The Grow Tourism core curriculum works to develop and deepen the talent pool, increasing staff retention and attraction to fuel the growth of high-value tourism and hospitality.
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Customer Experience & Commercials
In high-value tourism and hospitality businesses, the customer experience and commercial outcomes are inter-dependent. Understanding and development of quality customer experience drives positive commercial outcomes.
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People & Networks
High-value tourism and hospitality businesses proactively see their people and networks as a critical investment to develop depth and quality customer outcomes. Strong, robust networks and highly engaged staff drive growth for both businesses and the regions they are based in.
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Culture
High-value tourism and hospitality businesses empower their people to build deeply integrated culture within their business, and to appropriately embrace and invest in the culture that surrounds their business.
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Sustainability
High-value tourism and hospitality businesses demonstrate an attitude towards sustainable practices that includes leaving a greater positive impact on customers, communities and the environment through industry-leading best practice.
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Future Legacy
High-value tourism and hospitality businesses are constantly re-investing in the future and thinking well ahead of the next curveball through robust business planning, strategic insight and future thinking.